Privacy Policy
iwan Al Rehab for Travel and Tourism
Iwan Al Rehab for Travel and Tourism is smartly committed to the highest standards of protection and confidentiality for our valued customers’ data. This policy outlines how personal data is collected, used, shared, and protected when dealing with us or using our digital platforms, in compliance with the local laws and regulations applicable in the Kingdom of Saudi Arabia.
1. Data We Collect
In order to provide travel and tourism services and facilitate booking procedures, we may collect the following data:
Basic Personal Data: Full name, nationality, date of birth, and national ID, residency (Iqama), or passport number.
Contact Information: Phone number, email address, and residential or accommodation address.
Travel and Booking Details: Travel destinations, flight details, hotel bookings, and additional special services (such as meals or medical needs).
Financial Data: Payment card details and bank data to complete purchases and payments securely.
2. How We Use Data
The data we collect is used solely for the following purposes:
Confirming and completing flight, hotel, and tourist activity bookings, as well as issuing tickets.
Communicating with you to send booking updates, travel confirmations, or in cases of emergencies and flight modifications.
Providing customer support and responding to inquiries and complaints.
Sending promotional offers, newsletters, and special discounts based on your prior consent.
Improving service quality and developing our website and user experience.
3. Sharing Data with Third Parties
We do not sell or rent your personal data to any external parties. However, we may share some data with third parties for the purpose of completing services, including:
Primary travel service providers (such as airlines, hotels, car rental companies, and travel insurance companies).
Iwan Al Rehab for Travel and Tourism
Approved electronic payment gateways to complete financial transactions securely.
Government or legal authorities if required by the applicable laws and regulations within the Kingdom.
4. Information Security and Protection
Iwan Al Rehab applies strict security standards and advanced technologies, such as electronic encryption (SSL), to protect your data from unauthorized access, modification, disclosure, or destruction. We are also committed to training our employees on the importance of maintaining the confidentiality and privacy of customer data.
5. Cookies
We use cookies on our website to enhance the browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your own browser.
6. Customer Rights
Under the regulations, you have the right at any time to request access to your personal data registered with us, modify it, update it, or request its deletion, unless there are legal or contractual obligations that prevent this. You can also unsubscribe from marketing messages at any time.
Amendments to the Privacy Policy
We reserve the right to update or modify this privacy policy at any time to keep pace with legal or technical changes. Any updates will be published directly on this page along with the modified update date.
For Inquiries or Communication Regarding Privacy:
If you have any questions or concerns regarding this privacy policy, you can contact us through the official channels of Ewan Al Rehab for Travel and Tourism.